Frequently Asked Questions
Everything you need to know about your Stonecreekcoffee experience.
How long will it take for my coffee to arrive?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 1-2 business days, and shipping usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Currently, we only ship within the United States and Canada to ensure our coffee maintains its peak flavor profile during transit.
Are your coffee beans ethically sourced?
Yes, we prioritize ethical sourcing by working directly with farmers and cooperatives that practice sustainable agriculture and provide fair wages to their workers.
Can I return my order if I am not satisfied?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unhappy with the quality, please contact us within 14 days for a replacement or store credit.
Do you offer coffee subscriptions?
Absolutely! You can choose your favorite roast and delivery frequency through our subscription portal to save 10% on every order and never run out of fresh coffee.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the delicate oils and flavors of the bean.